More than 30 years ago, we had a vision — that people wanted a place that gave them the authentic charm of a bygone era with all the comforts and amenities of today; classic beachside ambiance with room service, air-conditioning and comfortable beds. In 1986 we bought the 24-room Virginia hotel in Cape May and made our vision reality. Our success at The Virginia allowed us to buy the iconic Congress Hall and restore it to its original grandeur.
New projects in Cape May soon followed, including the restoration of The Star, Beach Shack, the Sandpiper Beach Club, the Congress Place Suites and the Beach Plum Farm Cottages. In 2015, after a two-year, top-to-bottom renovation, we opened Baron’s Cove in Sag Harbor. Most recently, in 2021, Cape Resorts welcomed the Pridwin Hotel & Cottages to its portfolio.
Cape Resorts has established a strong brand positioning as an owner and operator of classic American resort properties, delivering authentic charm and a full array of amenities with excellent service in beautiful, often historic facilities.
Each property offers a unique lodging experience supplemented by dynamic restaurants, bars, lounges, successful retail, wellness outlets and family friendly activities and programming.
We pledge to provide warm, gracious hospitality, superior service, and impeccable standards in settings that are relaxed yet elegant, luxurious yet fun. We commit to building loyalty, value and tradition for our team, guests, community, and partners.
Our mission is built on Cape Resorts’ values:
Company is coming 24/7, and we are the hosts who have invited them. We join in their arrival, welcoming them sincerely to a place where they are encouraged to make themselves at home. Every interaction is an opportunity to exceed expectations.
We extend the benefit of the doubt to our guests. We listen carefully. We show respect. We are not dismissive. We would rather be taken advantage of by a few guests than ever risk offending someone with a legitimate complaint.
We are called to serve our guests. We must bring a servant’s heart to our work each and every day. We understand that to provide winsome hospitality, we must pay attention to the menial details of meticulously made beds, clean rooms, delicious food, and efficient service.
Our integrity at Cape Resorts is reflected by keeping our promises and upholding our standards. As professionals, we must give our best to each customer every day. We are an engaged workforce that delivers for our guests.
At Cape Resorts we support each other. We are united in our mission, and just as for our guests, we also give each other our best and the benefit of the doubt. We own our mistakes and work together to create a productive, enjoyable, family atmosphere.
Our resorts provide settings where memories can be created year after year. We embrace nostalgia, and understand that experiences grow richer with time and more meaningful with each generation.
